About Us

Founded in 2015, Prima Play Casino began with a simple idea: bring an honest, exciting, and easy-to-use real-money casino experience to players across the United States. We started as a small team of gamers and tech specialists who wanted to combine classic casino thrills with modern convenience—fast banking, clear rules, and promotions that actually add value. From day one, our goal has been to make the fun of spinning the reels and sitting at the table accessible, safe, and rewarding for everyone.

Our Mission: Fair Play, Responsible Fun, Real Support

At Prima Play, we’re committed to three core principles: fair play, responsible gaming, and outstanding customer service. We use transparent terms, clear wagering requirements, and game restrictions so players know exactly what they’re signing up for. We also provide tools and support to help you play within your limits, and our support team is available to help if anything goes wrong.

What You’ll Play: Games, Variety, and Quality

We offer a wide library of games to suit different tastes—classic and video slots, keno, scratch cards, and a solid selection of card and table games. Our catalog is powered by trusted partners like Real Time Gaming, which means reliable gameplay, smooth graphics, and engaging bonus features. If you’re after the latest slots or exclusive titles, check our slots collection to find featured releases and high-potential jackpot games.

Welcome Offers & Promotions — Clear Value, Clear Terms

Prima Play is known for generous welcome offers, seasonal promos, and ongoing rewards. Popular welcome packages include:

• 300% up to $1,500 on Slots (code PRIMA300) — 40x (deposit + bonus) wagering, valid for slots, keno, and scratch cards; minimum deposit and opt-in required.
• 100% up to $250 on Card & Table Games (code PRIMA100) — 50x (deposit + bonus) wagering; excludes Baccarat, Craps, Roulette, and Sic Bo.
• $50 Free (code PRIMA50) — up to $50, 50x bonus wagering, manual claim with code; maximum cashout rules apply.
• 300% + 75 Spins (code JUNGLE300) — 40x (deposit + bonus) wagering, free spins on select titles; available to new depositing players only.

We also run daily and seasonal promotions—free spins, deposit boosts, holiday specials, and crypto bonuses. Always read full terms for opt-in requirements, minimum deposits, contribution rates by game type, maximum cashout limits, and wagering multipliers before claiming a bonus. You can view current promos and full conditions on our promotions page.

Payments & Support: Fast, Flexible, and Transparent

We support familiar payment methods including MasterCard, Visa, Neteller, Skrill, and ecoPayz, and operate in US dollars for straightforward play and payouts. Deposits and withdrawals are handled through secure payment processors, and our banking page explains processing times, limits, and identity verification steps so you know what to expect.

If you need help, our support team is available by email at support@primaplay.eu. For faster answers, visit our support center for FAQs, account guides, and live help options.

Security & Player Protection

Your security is a top priority. Prima Play uses industry-standard encryption to protect account data and transactions, and we work with secure payment providers to safeguard deposits and withdrawals. We also monitor accounts for suspicious activity and enforce strict verification procedures to protect players and prevent fraud.

Responsible Gaming: Tools and Help When You Need It

We encourage players to enjoy gaming responsibly. Prima Play offers deposit limits, session time reminders, cool-off periods, and self-exclusion options. If you feel your play is becoming a problem, we provide links to support organizations and practical steps to regain control. Learn more about our responsible gaming tools and how to set limits on your account.

Meet the Team: People Who Care About the Player Experience

Our team is a mix of casino veterans, customer service professionals, and software experts who share a passion for fair, entertaining gaming. From the developers who integrate new titles to the agents who answer your questions, everyone at Prima Play is focused on making your experience smooth, secure, and enjoyable.

Recognition, Reputation, and What Players Say

While we continue to grow, Prima Play has earned positive feedback for fast payouts, clear bonus terms, and attentive support. We maintain a continuous improvement mindset—listening to player feedback and refining our offers, games, and policies to meet real player needs.

Join Us and Play Confidently

If you’re ready to explore a casino that values fairness, security, and fun, sign up today and try our featured slots, table games, or the latest promotions. We’re here to make sure your time with Prima Play is exciting and secure—play responsibly, know the terms, and contact us anytime if you need help.